The grapevine communication can flow wherever the participants wish it to flow, therefore, the manager can use the properly cultivated grapevine in dealing with the problems that require crossing the boundaries between the departments. It is generally a long chain. If you copy an entire table, chart, diagram or graph or if you take only some of the data contained in such sources, you must provide a reference. He is at the center and various lines of communication become the stokers of the wheel. The nature of grapevine communication can be guessed from its name.
This misunderstanding is an example of the communication filter of: a. Contradicting the false rumor If any false rumor occurs in the organization, management should immediately contradict and protest the rumor through formal channels. Grapevine communication can reveal a lot about an organization: how much workers trust senior management, an increase in conflict, workplace satisfaction, and informal groups who have power in gaining and spreading information. Employees perceive them as trusted source of information so this clears out misconception and misunderstanding. Here, in the illustration, E, F, G and K are outside the communication chain. So what is the grapevine, how does the grapevine work, and how can we use the grapevine to effectively communicate during major change? The managers have to learn to manage and control it.
It effectively operates horizontally, vertically and even diagonally. Once you get a piece of confidential information, you can circulate it and get some more confidential information in return. It may not be the meaning originally designed but exchange of meaning will happen. The managers must give their employees an adequate access to information and the feeling of security. It breeds conflict, weakens consolidation and unity, diminishes morale of the workers and creates a chaotic situation within the organisation.
In this type one person tells something to some selected trust worthy persons. Choose the right place, one that provides freedom for the communication to open, flower, and come to maturity. It brings a more light-hearted tone to messaging making it easily digestible, and makes it easy for leaders to provide and receive updates regularly, as well as to have open door policies to address any issues. It can never be as speedy and spontaneous as the grapevine. Allowing workers in the decision-making process If the workers are allowed to take part in the decision-making process, they will be well informed of the facts. Thus, when employees sense a need to exchange their views, they go for grapevine network as they cannot use the formal channel of communication in that case.
It is also a great way to know any issues that have arisen. Be clear and direct to the point. The fresher the story is, the greater the chatter on the grapevine. The Gatekeepers, especially secretaries can have a strong two way role play. This feature is optional and can be turned off. Use grapevine communication in your research.
Consequently, the director really should truthfully make an effort to assimilate their own likes and dislikes together with people in the relaxed groupings. And then, from him to another, it spreads within minutes. In this case Lennie was constantly compared to an animal. Purpose of Informal or Grapevine Communication : The purpose of informal communication includes sharing of information, establishing personal contacts, making friendship, influencing and motivating others, resolving conflicts, supplementing official channels, getting relaxation, searching escape from monotony of work, etc. It does not follow any structured route or channel; vi. Any information, decision, memo, reminder etc.
In an organization where formal communication is poor, can complement whatever is lacking. This can help in dealing appropriately with the person. The managers should keep a watchful eye on the leaders who spread rumors and keep them well-informed about the actual situation. The managers can collect information regarding reaction of the workers, attitude of the employees of other departments, intention of peer officers through such communication. They will also automatically receive emails with the full text of status updates. When a large number of rumors exist, an even larger number of facts must be communicated to combat the rumors. Information through grapevine ends up being the only way employees can get any information about things going on around them.
The grapevine, on the other hand, is non-expensive method and most-rapid oral method of transmitting the information to the maximum number of the communication receivers. Total 0 Grapevine is surely a relaxed station of. Channels Used in Informal or Grapevine Communication : Informal Communication is conveyed through verbal and gestural means in all directions with the help of the following media: i. This gossip or small talk may, and very often, does, carry some important information. This can create uncertainty if employees are waiting to hear feedback or if workers are waiting for a decision from senior management. Thus, informal communication supplements the formal communication to fulfill the objective of the organization; vi.
In fact, it carries more information than formal communication. Successfully leading major change requires successfully leading individuals. Small groups are formed with like-minded people in such communication: vii. Distortion: Information spreading through grapevine is like to be distorted as it moves point to point, terminal to terminal or person to person. Formal communication is compared to arteries of a living being, whereas, grapevine or informal communication are like veins. The employees generally exchange their views with their peers openly during lunch break or at an interval and get emotional relief from monotony and stress. Spontaneous advice and suggestion; iv.