Let me schedule a crew to be here next week or maybe in two weeks ---- Assumptive Close and Compliment Close S. Below I have prepared a report that discusses the opportunities available to our company iPremier. Over the next few years, Verizon Wireless was the clear winner emerged in the battle to limit customer defections. On the other hand, lack of a risk management procedure can also be observed through the lack of an escalation protocol. In addition, the monitoring staff at Qdata proved to be incompetent with their major staff member that dealt with such situations being said to be on vacation. Time line also provides an insight into the progressive challenges the company is facing in the case study.
After an incident: - Examine each file on every computer to be sure that there is no missing data and all files are as they originally installed. The company did not perform as well as they should have been able to. As no data has been stolen, there is no economical reason to disclose the event. Reassure Customers about Security Notifying customers gives iPremier the opportunity to communicate to customers how important security is to the company, to speak about the changes the company would like to enact to strengthen security technology and protocols, and to work more closely with financial institutions and law enforcement officials to ensure customer protection. We should have taken more action into moving our computing to another facility rather than putting it off sticking with Qdata. Case Analysis: The iPremier Company - Denial of Service Attack Matthew M.
It would have been beneficial, but the police would not have done anything that would have been of benefit. Next the company could not agree if they should pull the plug or not. The emergency procedures will have to consider the time of day when the attack is carried out, and to safeguard critical data. Customers: Do we disclose the attack? It is owned and managed by entrepreneur Michael Miles. Establish recovery strategies — recovery strategies are essential in case the preventive measures fail.
It created an additional risk for the company, and the organization was hacked due to the urge for revenge. Reacting to client calls, we promptly contacted our data center, Qdata, and worked with them to identify and correct the problem. Therefore, companies should be ready for such attacks. Some type of contingency plan must also be put into place allowing them to immediately access the device locally and remotely during a serious issue. It will identify issues with the plan, and procedures that have been outlined but are complex in execution. Even the best company story needs to have a pedagogical point, a theory or dilemma to illustrate. The stock price was hit hard during the DotCom Crash of 2000, but, unlike many of its competitors in the business-to-consumer segment, the company was able to survive by streamlining and focusing its business to achieve profitability.
Customers: Do we disclose the attack? Having said that, regardless of the severity of your attack, iPremier nonetheless has a moral obligation to Enable their shoppers understand about the safety breach. Qdata is the company that host iPremier computer equipment and provided connectivity to the internet Austin and Murray, 2007. The most important of all, is the impact on customers and then sales and profits. The website was only down for a little over an hour and iPremier states there was no substantial impact to the business at this time. Hackers will follow the procedures like mafiaboy and ask for the money.
Problem Statement iPremier faced a Daniel of service attack DoS and it lasted for 75 minutes. It sounds like Qdata was not keeping up to date with their investments in technology and adequate personnel. It is best for customers to hear about company mistakes directly from iPremier, rather than hearing it from third party sources, which could make the situation even more catastrophic. It will increase the successful recovery after a disaster. This may include those who do so with a poor understanding of programming or computer networks.
You have to recommend business unit level recommendations. In addition, it had been strategized that the data centre, Qdata in this case, should be contacted in times of emergencies for the sake of physical access, real-time monitoring, and development of remediation procedures. After an hour the attack stopped and the company went back to business as normal. Important information could have been stolen that would lead to additional problems for the company. Additional strengths were strong management team, balance approach between profitability and growth ,customer focus approach, strong reward and compensation system, discipline and professionalism working environment, and competitive advantage in software development. There was suspicion that the hackers could be stealing credit card information, yet he left the system up and running. What are the pros and cons of each alternative? Words: 663 - Pages: 3.
Analysis: The iPremier Company - Denial of Service Attack Matthew M. However, it leaves them vulnerable to an attack by hackers. In the article, the author mentions that the information technology is becoming the commodity and decreasing the costs, which means that the information technology cannot offer competitive advantages as before. The systems seem operated well so the staff did not know what exactly happen and how to solve it. Luckily for iPremier, this was only a denial-of service attack, possibly launched by a script-kiddie, or even a competitor trying to disrupt service. It would also loose most of its clients if they were unable to interact with the company through the website. This could facilitate some of the communication and coordination.
Journal of Computer Security, 17 6 , 945-968. As we currently stand, we do not know if any account information has been compromised; however, if there was a compromise somewhere during the attack, iPremier could face heavy lawsuits. Denial of service attacks are conducted with… 1574 Words 7 Pages The iPremier Company: Denial of Service Attack 1. The iPremier company was founded in 1996 and became a successful player in the internet-based commerce industry. C : Denial of Service Attack.
These criteria should be traits of the solution you can measure. The escalation of the problem was not well structured and every individual began to call everyone. This was not the case as the personnel were not sure if the attack was an intrusion, or a DoS, or both. The stock selling price was hit tricky in the course of the DotCom Crash of 2000, but, as opposed to most of its competition inside the business enterprise-to-client phase, the corporate was ready to outlive by streamlining and concentrating its business to attain profitability. During the attack, a large number of the employees were unaware of what should be done after the attack.